Cogini Blog Articles tagged know your customer
![Jake Morrison](https://www.cogini.com/images/authors/jake-morrison.png)
KYC wall of shame
There is a saying that frustration is an occupational hazard of being a user experience designer (or an excessively logical engineer). Once you start designing processes, you see process problems everywhere, whether or not you want to. As an American living in Taiwan, I am used to being the weird … Read more…